Annual Enrollment for 2010 will continue through Thursday, December 3, 2009 ending at 7:00pm CENTRAL TIME. Please make sure you go online to resources.hewitt.com/att or call 877 722-0020 to review everything.

**NOTE: Those employees with a home zip code outside of the Access Standards for the POS will default into ONA coverage unless they elect the POS.

AT&T Yellow Pages Contract will expire this Friday, December 4, 2009. We will keep you posted as we receive information

The CWA/AT&T SOUTHWEST CONTRACT has been ratified. Ratification passed by 59%. We thank the 2009 CWA Bargaining Committee for their strenuous work of difficult bargaining and dedication in their efforts to get the best possible contract due to the economic & health care crisis & other bargaining units settling contracts in previous months.

Last day to vote was yesterday, Thursday, 11-05-09. The ballots were also counted that afternoon at 4:45pm. The results were:

YES 111

N0 51

Local 6203 majority vote was YES to ratify the 2009 CWA/AT&T-SOUTHWEST Tentative Agreement.

A Contract Explanation Meeting was held on 10-22-09 regarding the TA. All topics in the TA were covered. There was some confusion regarding the Leverage Title. Clarification is—IF & WHEN the Leverage Title comes to the Lubbock BUSINESS Call Center Service Representatives will have the option to remain as a Service Representative or change to the Leverage Title. At this time, the Leverage Title is only an option for RESIDENCE.

Also, we have additional dates & times for those of you who were not able to attend the explanation meeting to vote. The available dates are: Tuesday, 10-27-09, from 8:00am to 7:30pm & Tuesday, 11-03-09, during our regular monthly membership meeting at 6:30pm. The voting will take place at the Union Hall located at 405 50th St.

The company presented their Package of Proposals for consideration on Thursday afternoon, September 24th. CWA is currently reviewing these proposals. Bargaining continues on the topics of Leveraged Title, Service Representative Task Force Agreement, Closed Key Time for Service Representatives, Incentive Plans, Two Hour Notice Committee Recommendations, & Utilizing Volunteers first for Overtime assignments. Some progress has been made, although, there are still major unresolved issues that both sides will continue to work on.

The company provided documentation in reference to the Leverage Title. As we all know the company has a proposal of a 60% wage scale with 40% at-RISK. The Leveraged Representative must qualify in order to be eligible for any part of the 40% payout. To begin with, the Leverage Title must meet the number of Calls Handled and the Productivity percentages in order to qualify. IF they do not meet BOTH of those objectives they are disqualified from any form of payout. In addition to meeting all of these targets, the Leverage Title is required to meet at least 50% of the sales objective in each category to be paid out in each of those categories. This is UNBELIEVABLE!

Also, discussions took place regarding the renewal of the Service Representative Task Force Agreement(SRTFA). The company is very adamant about changing the current language, particularly the protections for Service Representatives that do not meet the Sales Objective. The company also wants to delete the Average Handling Time & Adherence section of the Agreement. The company has REFUSED to renew the SRTFA in its entirety. Losing the protections of this Agreement would mean that current Service Representatives that are less than satisfactory in Sales would NOW be subject to discipline.

Discussions also took place pertaining to the PREM TECH job responsibilities. Prem Techs’ wages would increase by $3.25 an hour WITH the REQUIREMENT that they perform ALL inside work, including Home Networking.

The company was to present the Union with a complete package of proposals as of Thursday, 09-24-09. AT&T notified CWA that there has been a delay & should have the package ready by noon today, 09-25-09