AT&T Mobility Ratification Vote Process

The AT&T Mobility ratification vote will be conducted by BallotPoint. As many of you may recall, BallotPoint has managed numerous elections for District 6 and the CWA International, including the most recent AT&T Mobility ratification vote.

Starting March 7, 2024, BallotPoint will mail information to every eligible voter’s home address. The voting process will take place via telephone and internet using the BallotPoint Election Services system. Each eligible member will receive a unique PIN number and can scan the QR code included in the mailed letter. Additionally, BallotPoint will send reminders to vote via text message and email until the deadline on March 22, 2024, at 12 pm CT. We request that you please notify your membership of the information listed above.

We would also like to ask that Locals complete the following form on behalf of members who encounter problems or fail to receive the mailing, so we can get information corrected with BallotPoint. It’s imperative that Locals collect and transmit this information via this form in order to ensure receipt of a ballot.
If you have problems or do not receive a ballot please contact Janice Bell at (806) 239-1100, via text message, with your full name, correct home address and email address ASAP.

MOBILITY TENTATIVE AGREEMENT!

Big Victory
for District 6!
Thanks to your support, District 6 has won a historic tentative
agreement with AT&T.
The bottom line is we have achieved a massive win for our
members and working people!
HERE ARE SOME OF THE HIGHLIGHTS
Wages and Compensation
Wage Increases:
– 5.0% – 2024
– 3.0% w/COLA – 2025
– 3.0% w/COLA – 2026
– 3.0% w/COLA – 2027
� $1,000 Ratification Bonus.
� Negotiated overtime after eight (8) hours.
� Company Paid Union Time and Excused Days With Pay
(EWP) as time worked.
� LOA Sr In Home Sales Expert “At Risk” and Sales
Quota Letters.
� LOA Virtual Sales Expert “At Risk” and Sales
Quota Letters.
� LOA Union President or Designee will have
company-paid union time protected between
VAT&T companies.

Multilingual Differential
� Negotiated increases to the daily six ($6.00) dollars and the weekly
thirty ($30.00) dollars for Call Center employees.
� Reached an understanding across the table that employees working
in a Conexion Store upon request can take the multilingual test to
certify and receive an additional step increase.
Work From Home Agreement
� Internet Stipend – $55 monthly pay.
� Electronic Union Bulletin Board.
� Web Camera Protections.
� Clean Desk Inspections.
� Loss of Pay Protections.
UPGRADES
Retail Sales Consultant Upgrade
� Weekly increase to the top step of $67 for a total of $962.
Sr In Home Sales Expert Upgrade
� Weekly increase to the top step of $118
for a total of $1,027.
CSRI and CSR-WFH to Premier Service Consultant Upgrade
� Weekly increase to the top step of $91.50
for a total of $939.
Business Premier Consultant Upgrade
(BCSSI, BCSSII, CSS)
� Weekly increase to the top step of $91.50
for a total of $939.
Wireless Technician and Technician
MSC/RNOC Upgrade
� Weekly increase to the top step of $203 for
a total of $1,899.50.
Healthcare and Other Benefits
� Maintained 29% Cost Share for current employees hired
prior to 1-1-25.
� Maintained 32% Cost Share for new hires hired after 1-1-25.
� New Hires eligible for healthcare, dental, and vision begin on date
of hire.
� Health Savings Account matching in 2025 up to $250.
� Fertility Services.
� Preventative Care drugs are not subject to the deductible.
� Adoption Reimbursement up to $5,000 per child.
� Surrogacy Reimbursement up to $5,000 per child.
� Cryopreservation Reimbursement up to $5,000 per child.
� Tuition Reimbursement.
� No annual cap.
� Undergraduate – Lifetime Cap – $20,000 to $25,000.
� Graduate – Lifetime Cap – $25,000 to $30,000.
� LOA Bright Horizons Family Solutions – Back-Up Care, Elder Care,
Enhanced Family Support.
Call Center Percentages.
� Current Call Share: 7.0%.
� Increased to 9% 2024, 10% 2025, 10% 2026, 10% 2027
Job Security
� Retail Store Watermark – negotiated 20% watermark currently
at 27%.
� Employment Security Commitment – expanded to include
all job titles.
� Negotiated Voluntary Severance to alleviate a surplus and priority
placement for laterals or downgrades.
� LOA Strategic Alliance Committee Letter – expanded to include
ad hoc committees evolving technologies, job satisfaction, and work
and family hardships.
Retirement Security
� Maintained Retiree Healthcare for future retirees’.
� Transitional Leave of Absence – surplused employees within
2 years of retirement will be eligible for leave to make it to retirement.
� Maintained Defined Pension and BCB2 Pension Plans
Access to Jobs.
� National Transfer Plan – negotiated net credited service date whether
from hire, rehire or transfer will be honored for medical coverage at
29% cost share.
Scheduling
� Retail Holiday Schedule Exception – the company will notify the
union 2 weeks in advance when working a 4-day week and give the
option to take another day off when working holiday.
� Negotiated an eight-hour limit on mandatory overtime.
� Reached an understanding across the table that full-time and
part-time employees will select schedules based on seniority.
� Reached an understanding across the table that employees transfer-
ring into a new unit will be slotted into the work schedule based on
seniority.
� Reached an understanding across the table that employees returning
from leave will be slotted into the work schedule based on seniority.
Absences and Leaves
� Unpaid Union time to count toward FMLA hours worked
Sick Leave Table and Waiting Days.
� Negotiated improvements moved to the orange
sick leave table.
� Negotiated change from “funerals” to “recognition of death”
Other Notable Gains
� LOA Call Quality Observations – expanded letter to specify an inter-
action is with an in-person observation.
� Excused Days With Pay (EWP) – New hires will receive two EWPs
upon hire and one additional EWP after six months.
� Electronic Dues Authorization MOA
� On-Call Duty – $42 per day.
� Minimum Call-Out Pay – two hours.
� Severance Payments – $800 per week/$20,000 max.
THANK YOU
to our bargaining team
Chair
Jason Vellmer
Co-chair
Cheryl Dawson
Kendra Williams:
Call Center Fraud Analyst from Local 6215 Dallas, TX
Michelle Doty
Store Retail Sales Consultant from Local 6300 St. Louis, MO
Mike Gemelli
Call Center Customer Support Specialist from Local 6016
Oklahoma City, OK
Frank Gonzalez
Work From HomePremier Service Consultant from Local 6222
Houston, TX

AT&T MOBILITY TENTATIVE AGREEMENT & FINAL BARGAINING REPORT

The parties continued meeting today in an effort to resolve outstanding issues. At 6:53 p.m., your CWA Bargaining Committee reached a tentative agreement with AT&T Mobility on a new contract. The following summarizes the changes your bargaining team was able to negotiate.

Wages

Wage Increases
2020 – 2.00%
2021 – 2.75%
2022 – 2.50%
2023 – 2.25%
Ratification Bonus
$1,000

Benefits

Short Term Disability
No Changes
Pensions
Banded Plan – no changes
BCB2 – no changes
Paternity Leave
The Union negotiated 2 weeks of paid parental leave effective 1/1/2021
Healthcare
29% Cost share for all Current employees
32% Cost share for all employees hired after 1/1/2021
3 tier plan
Co-Insurance for RX

Upgrades

Customer Service Representatives, Customer Service Spet, Client Service Spet
The Union successfully negotiated an upgrade for approximately 2,000 employees with an increase to top step of $42
Business Customer Service Spet II (BCSSII)
The Union successfully negotiated an upgrade with an increase to top step of $78
Clerical Associates and Workforce Administrator
The Union successfully negotiated an increase to top step of $15

Article 12 – Hours of Work

The Union negotiated improvements including; A mini-shift bid will be initiated to integrate the New Hires into the existing schedule.

Article 14 – Force Adjustment

The Union negotiated improvements including; the cap for severance pay was increased to $18,000 and increased the notification timeframe in Retail Sales rearrangement or store closure.

Article 15 – Non-Discrimination

The Union negotiated improvement to the article language in language to include gender identity and expression.

Article 16 – Safety

The Union negotiated improvements to consider information provided by the employee regarding the State of Emergency for any impact to attendance related discipline.

Article 17 – Company-Union Relationship

The Union negotiated improvements related to time off for Union Activities and time off to attend solely to Union matters.

Article 19 – Basis of Compensation

The Union negotiated improvements related to Retail Sales Consultants and placement in the new wage table if moving to or from the RSC title
The Union negotiated improvements to the On-Call pay out to $38.

Article 21 – Absences

The Union negotiated improvements including; language improvement by adding Memorial Service and by adding an additional day for travel beyond 200 miles

The Union negotiated a ten (10) day paid absence cap to those hired before 1/1/2017 and a five (5) day cap on those hired after 1/1/2017

Article 25 – Exchange Time

The Union negotiated improvements to the scheduling of exchange time language.

Letter of Agreement – Quality Observations

The Union negotiated improvements that the Company is limited to eight (8) observations in the Call Centers and six (6) observations in Retail Locations

Letter of Agreement – Safety Boots

The Union negotiated that the Company will provide climbing boots

Letter of Agreement – Prescription Safety Glasses

The Union negotiated that the Company will provide safety glasses.

Company Wellness Letter

Added Company Wellness Letter for access to Your Health Matters

CVS Caremark

Added CVS Letter that allows employees to pick up 90-day supply at CVS as opposed to mail order

Integrated Solutions Rep Operational Items

Added letter to address IHX concerns in Arkansas related to system access

Letter Outside of Agreement – Manager in 60 (MI60)

The Union negotiated a letter of agreement that provides guidelines for call centers using this program.

Letter of Agreement – Employee Security Commitment

The Union negotiated a letter of agreement that provides guidelines for those affected by a Call Center or Retail Sales closure.

MOA Regarding Voluntary Recognition

The Union negotiated the continuation of this letter.

National Transfer Plan

The Union negotiated the continuation of this letter.

Letter Outside of Agreement – Team Lead Program

The Union negotiated a letter of agreement that provides guidelines for call centers using this program.

Attendance language in settlement

The Union successfully negotiated a recalculation in attendance points reducing points assigned for multi day absences under point-based attendance policies to .5 points after day 1.

Letter of Agreement – At-Risk Pay

The Union successfully negotiated to move $2,500 from the “at-risk” commission to annual base wage for Retail Sales Consultants
The Union successfully negotiated to move $500 from the “at-risk” commission to annual base wage COS Sales Advocate (Cricket)

Memorandum of Agreement – Call Center Percentages

The Union negotiated that call centers in District 6 will receive no less than 7% of the total calls for the life of the contract

IHX Sales Profile Letter

The Union successfully negotiated a letter to address IHX concerns in Arkansas related to system access

Letter Outside of Agreement – Wireline/Wireless Transition

The Union negotiated a letter to secure discussion about movement from AT&T Southwest Wireline agreement to the AT&T Mobility agreement in the event of a AT&T Southwest Wireline call center surplus.

Your Bargaining Committee wishes to commend the members, Locals and District 6 Staff and personnel for their constant support and mobilization efforts as we worked through the issues and the process of negotiating this new contract. We believe this tentative agreement includes significant improvements in wages, benefits and working conditions for our CWA members. The Bargaining Committee unanimously recommends ratification of this tentative agreement.

All members are encouraged to contact their respective Locals regarding contract explanation meetings and Local ratification votes. Again, your Committee is unanimous in their recommendation of this tentative agreement.

In Solidarity,
Your CWA Bargaining Committee

CWA District 6

The Parkway, Building One
4801 Southwest Parkway, Suite 145
Austin, Texas 78735
512-330-0871

D6 MOBILITY BARGAINING PROPOSALS & SURVEYS

We are also gearing up for the D6 Mobility contract expiring February 2020. We were at the Mobility Call center on August 24, 2019, September 12, 2019 & September 17, 2019 to have our members fill out bargaining proposals and surveys to let the District know what is most important to them along with changes that they would like made for the new contract. Personal contact sheets are also filled out so that we can keep the members informed of updates and any mobilization activities regarding bargaining. Also, we went to the RSO stores on September 12th, 17th & 19th so that all Mobility members and those that would like to join can have input involving the next contract. We will be meeting this week to look over all returned proposals & surveys to tally and prepare to send to the District 6 Mobility Bargaining Team.

AT&T SW FINAL BARGAINING REPORT #23

March 2, 2017

2017 CWA/AT&T SW Bargaining Summary Highlights

Successorship language renewed
Protected JOG for the life of the agreement with modifications (ESC)
Lump Sum Pension Option for the life of Agreement
Yearly 1% increase in Pension Bands for the life of the contract
Involuntary Severance Payment increases by 3% on January 1, 2019
Ratification Bonus of $1,000 if ratified by April 7, 2017
Significant Wage Increases: 2017 – 3.0%, 2018 – 2.5%, 2019 – 3.0%, 2020 – 2.25%
Improved Language for Internal Appeals Process
Maintained Medical Plan 2018 – 27%, 2019 – 28%, 2020 – 29%, 2021 – 29%
Newly negotiated Two (2) weeks paid Parental Leave for Mom and Dad
Success Sharing Plan – Renewed
Renewed Neutrality Agreement—Card Check
Tuition Reimbursement to include Nano Degrees
3,000 jobs returning from offshore locations
3,900 Employees hired after January 1, 2015 will be moved to Current Employee Medical Benefits, effective January 1, 2018 includes 3,600 Premises Technicians
New layoff language for Premises Technicians by inverse seniority
Increased Meal Allowance for Premises Technicians to $37.00
Reduced Mandatory Overtime for Premises Technician from 17 to 14 hours
Protected Premises Technicians (CST’s) – Protections Renewed
Leveraged Service Representatives Quota Relief for Union Paid/Union Unpaid Time
LSR Committee to discuss Service Levels (Call Routing)
Renew Recommendations of the Service Representative Review Committee
Renew Prohibition against DML/Dismissal for Adherence for Service Representatives
Renewed Monitoring Agreement
Increased Travel Allowances
Improved allowances for Laundry and Parking
All “MOA”, “MOU”, “LOA” renewed or modified
RPPP table to be increased by 3% on January 1, 2019
Renew the National Transfer Plan (NTP)
Renew promotion of CWA/NETT Academy
AT&T Savings and Security Plan increase to Maximum Weekly Contributions at 3 new levels up to $95

On behalf of District 6 Vice President Cummings, we would like to thank the Bargaining Committee Members for their commitment, dedication, and long hours of hard work that made the negotiations of this contract possible:

Mike Neumann, Chair

Jeff Hayes, Vice President – Local 6360

Marc LaRousse, President – Local 6139

Gerald Murray, President – Local 6507

Luke Pavone, President – Local 6316

Jason Peavler, President – Local 6132

Glynne Stanley, President – Local 6214

Special Thanks to all of our CWA Locals, District Mobilization Committee and our CWA Members for taking an unwavering stand. Your demonstration of Solidarity did not go unnoticed!

UNITED WE BARGAIN …… DIVIDED WE BEG!!!!!

AT&T SW BARGAINING REPORT #22

March 2, 2017

Your CWA Bargaining Committee has continued to negotiate Tuesday through Wednesday, March 1, 2017. There has been much progress made but there are still bargaining issues that have to be resolved. Today, our Members are wearing red and engaging in Mobilization activities everywhere in District 6. Keep up the pressure, the Committee stands shoulder to shoulder with all of you to achieve a good contract.

AT&T SW BARGAINIG REPORT #21

February 28, 2017

Your CWA Bargaining Committee continued negotiations late into the night on Sunday, through Monday, February 27, 2017. The Union Committee continues to bargain today, attempting to reach an agreement with the Company. There has been much progress in these negotiations but we still have a ways to go. We will update the site as information becomes available.

A special thank you to CWA Local 6009 President Jerry Butler, for his correspondence to the Bargaining Committee. President Butler said his CWA Members are ready to do whatever is necessary in this fight. CWA Local 4900, located in Indianapolis, Indiana, sent a large package to the Union Committee, which we appreciate. CWA Local 4900 President Tim Strong included a letter in the package. President Strong wrote that CWA Local 4900 stands united with your CWA Bargaining Committee and the CWA Members of District 6 in our fight in achieving a fair contract. Thank you, CWA Local 6009 and CWA Local 4900 for your support. The Union Committee gains strength from our CWA Members standing tall.
Mobilize – More Now – Than Ever

AT&T SW BARGAINING REPORT #20

February 26, 2017

Your CWA Bargaining Committee negotiated throughout the weekend with the Company. Late Sunday afternoon the Company presented a “Last, Best and Final Offer” to the Union. The Company proposal is described as an integrated package and must be accepted by the Union Committee by midnight on Monday, February 27, 2017, or it shall be withdrawn. The CWA Committee is studying the proposal, but has already determined that it is lacking, and has a number of retrogressive components. It does not meet the criteria of why both sides agreed to enter into early bargaining. The Union Committee is determined to continue bargaining in these early negotiations and will not accept a sub-standard agreement.

Monday, Tell Your Supervisors That You Will Not Accept an Inferior Contract

AT&T SW BARGAINING REPORT #19

February 25, 2017

Your CWA Bargaining Committee met with the Company on Friday, February 24, 2017. There was progress made at the negotiating table, but both sides are far apart on many issues. Some of the bargaining demands that were discussed are:

Employee Contributions for the Medical and Dental
Short Term Disability Plan – Company Proposal to migrate to a 26 week plan
A Wage Increase to Base Wages
Paid Illness Days
Paid Benefit Representative Position
The Benefit Committee
The Technology Change Committee
Article II – Classification of Employees – Temporary Employees
Article V – Cost of Living Allowance
Article IV – Basis of Compensation, Section 6 – Changes to the Night Differential language for Cable Splicing Technicians
Article VI – Hours of Work – Assigned Overtime
Appendix J Employees – The Home Dispatch Program
Protection for Core I/M Customer Services Technicians who are declared surplus, and who either accepts or displaces into a Premises Technician position
Leveraged Services Representatives – Service Levels
The ad hoc Committee on Two Hour Notification
Memorandum of Agreement – Employment Security Commitment (JOG)
The Service Representative Review Committee

Friday night, the Union Committee joined CWA Local 6132 on an informational picket line in front of the facility where negotiations are taking place. Local 6132 did a great job of getting their Members to this Mobilization event. Members from other Labor Unions, as well as the CWA Staff from the Austin office, joined us on the picket line. Great job Local 6132. Your CWA Committee wants to thank Local 6407 for the card signed by their Members, and the picture they sent of their Members engaged in a Mobilization event. The Union Committee and the Company will continue meeting throughout the weekend. We will update these reports as events necessitate.

Keep up the Great Work – Mobilizing